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Discussion topic: Landline not working, says to check the phone line

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This message was authored by: Samantha2707

Landline not working, says to check the phone line

Landline not working, says to check phone line. All plugged in but still nothing 

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This message was authored by: caesarome

Re: Landline not working, says to check the phone line

Posted by a Superuser, not a Sky employee. Find out more

@Samantha2707 

Does your Broadband hub have a voice light on it that is lit because if it does then the phone line needs to be plugged into the back of it.

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This message was authored by: Samantha2707

Re: Landline not working, says to check the phone line

No the lights have - power, internet and wireless written below them 

This message was authored by: caesarome

Re: Landline not working, says to check the phone line

Posted by a Superuser, not a Sky employee. Find out more

Try going through this to see if anything here helps:

 

https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start

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