My phone land line is completely dead while my internet is working. I've rung sky and they've checked my account and it says I haven't got any deals with them at all.
They said that I must have two accounts and the other one has the internet and landline package but it's got sky glass (which I haven't ordered) so they can't access to merge them.
when I bought this package over the phone the man didn't have great English and added a tv package which I clearly said no to. He also spelt my name wrong and got my address wrong so I'm wondering if that's caused this. Please help.
paul
