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Discussion topic: Landline not recognising mobile phone numbers when calling out

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This message was authored by: Gareth0203

Landline not recognising mobile phone numbers when calling out

Our Sky landline phone is receiving calls, and will call out to other landlines. However, it has suddenly started not recognising mobile phone numbers when I phone out. Everythign has been working fine for the last couple of years, but yesterday I started getting 'number not recognised' messages when calling mobile numbers. I re-started the box and the problem seemed to have been resolved. However, this afternoon it has started not recognising mobile phone numbers again

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This message was authored by: caesarome

Re: Landline not recognising mobile phone numbers when calling out

Posted by a Superuser, not a Sky employee. Find out more

@Gareth0203 

All you can do is to report this to Sky, let them know that it did start working again after you rebooted the hub and should they ask give them some examples of mobile numbers that are not working. 150 is the free number to call Sky on about this.

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