I’m a new Sky customer and didn’t have a landline phone before, I now have a landline with Sky and have plugged it into the back of the router but it is not working. I've tried making calls and it rings but doesn’t connect. Please help
If you are a new Sky Broadband & Talk customer it is quite normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation.
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Posted by a Superuser, not a Sky employee. Find out more
@Alison637 do you have a white Max Hub, or a black one with 4 lights on the front panel? Do you have full fibre broadband (with a separate fibre optic cable to your home as well as the phone line)?
