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Discussion topic: Landline issue
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This message was authored by: jonnybaker666
Message posted on 31 Aug 2025 11:38 AM
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Landline issue
My phone line has suddenly stopped working and no idea why? I cant find any way of contacting sky to find out what the issue is with my Internet calls? My broadband is working fine.
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 31 Aug 2025 01:18 PM
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Re: Landline issue
I assume your phone is plugged into your broadband Hub. Was your service activated recently? Do you have a black Hub, or white one? Have you tried restarting the Hub by turning it off at the plug for a few minutes?
This message was authored by: jonnybaker666
Message posted on 31 Aug 2025 01:24 PM
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Re: Landline issue
Yes plugged into my black hub and has been installed for around 5 months or so. I have managed to speak to someone at sky now and they have notified open reach
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