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Discussion topic: Landline isn’t working

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This message was authored by H18 This message was authored by: H18

Landline isn’t working

My landline isn't working. There is no dialling tone. My broadband connection is fine just landline not working. I do not have internet calls. Seems there is a problem with line as have tried different phone

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This message was authored by caesarome This message was authored by: caesarome

Re: Landline isn’t working

Posted by a Superuser, not a Sky employee. Find out more

If you have made no changes to your broadband package recently see if you can run this line test.,  ignore the fact it says it will test your broadband:

 

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...


You can also run this test via the MySky app.

Let us know how you get on.

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This message was authored by Lamarina82 This message was authored by: Lamarina82

Re: Landline isn’t working,

Internet working ok not able to receive or make landline calls .

This message was authored by Mark39 This message was authored by: Mark39

Re: Landline isn’t working,

Posted by a Superuser, not a Sky employee. Find out more

@Lamarina82 wrote:

Internet working ok not able to receive or make landline calls .


Tried the connection test in the post immediately before yours?

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