Discussion topic: Landline doesn't allow enough time to answer a call and just cuts off
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Message posted on 09 Nov 2024 11:59 AM
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Landline doesn't allow enough time to answer a call and just cuts off
Were having trouble with out business landline as it only allows for about 6 rings before it cuts off. We don't have a answering messgage set up either, so it's not like its's being forwarded to this. The previous owner who was with a different provider, never had an problems with this so was thinking it must be because we've changed and moved to SKY. As a business we get times when were busy and are not able to answer the phone within 6 rings but we need it to be able to ring for long to gives the chance to answer it. Any help would be greatly appreciated!
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Message posted on 09 Nov 2024 12:12 PM - last edited: 09 Nov 2024 12:15 PM
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Re: Landline doesn't allow enough time to answer a call and just cuts off
Sky Broadband and therefore Sky Talk landlines are a domestic service and not a business subscription. In fact the T's and C's you agreed to state this is not supported or allowed.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 09 Nov 2024 12:50 PM
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Re: Landline doesn't allow enough time to answer a call and just cuts off
I've got a phoneline with my SKY business account, is because I should have put it under SKY voice?
Message posted on 09 Nov 2024 01:22 PM
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Re: Landline doesn't allow enough time to answer a call and just cuts off
Message posted on 09 Nov 2024 01:23 PM
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Re: Landline doesn't allow enough time to answer a call and just cuts off
If you are a Sky Business customer then have you tried to contact them about this ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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