It may only be 52p. But why have I been charged this for what would appear to be a 3s call to somewh

[Charle]

See title

[Daniel0210]

@Charle 
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.

We can't see your bills so can't see what your referring to. It could be down to the type of number you dialled, the time of day you called, the tariff you're on? 

[Mark39]

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@Charle wrote:

See title

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[TimmyBGood]

@Charle 

That's about right for the call set up fee and minimum 1 minute billing on a PAYG tariff.

[Fiona98]

i have had the exact same charge on my bill 52 p for a 3 second call ? this seems totally exorbititant - having just switched to SKY talk and having a landline now which is not working for 4 whole weeks , I am totally disappointed wiht this compnay

[Fiona98]

but no one told us about the 1 minute tariff before we agreed the contract? are we supposed to be informed of these things? where does this s how on the billing? theres nothing about this on teh billing as far as I can see?????  they treat us like mushrooms!¬ 

[Mark39]

@Fiona98 it's explained in the Tariff Guide, available to view or download online.

There's a link to the Tariff Guide in Sky's help page here: https://www.sky.com/help/home/sky-talk/talk-policies-and-info/sky-talk-user-manuals/articles/downloa...

[Charle]

Have to agree with your comment here. Spot on. Whatever "the small print" it is A Rip Off.

Can't remember the Call now, obviously hung up quickly (probably because got answer machine). But what would have "happened" had I had a prolonged conversation here!??! 🤔😔😔🙏🙏

[TimmyBGood]

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@Charle wrote:

But what would have "happened" had I had a prolonged conversation here!??!

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You would have received an unfortunately large bill, but there's nothing new here.  In the absence of an inclusive package, telcos have been charging a substantial amount per minute for years.

[Charle]

I would  withhold payment in such case.

Even if could - afford?!!.

Rip Off as said!! 🙏🙏

[TimmyBGood]

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@Charle wrote:

Rip Off as said!!

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Charging for outbound telephone calls has been a business model for more than a century: surely that can't be news?