Incoming Calls

[Bodger23]

Hi, I installed Sky broadband and phone 2 days ago, but am unable to receive any incoming calls, and the Full fibre broadband is VERY slow, I have tried the virtual chat line, you might as well bash your head against the wall for all the help that is, has anybody got any ideas PLEASE?????

[Daniel0210]

@Bodger23 
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

'You installed' or Sky installed? 

If you are a new Sky Broadband & Talk customer it is quite normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you have the phone plugged into the hub?

Have you dialled 17070 from the landline. Does the message provide the phone number you're expecting?