12 Dec 2023 06:14 PM
I have no landline or Sky mobile. Could someone explain why I am being billed for Sky Talk Anytime exta? This is a service that I can not and do not use.. I understand i pay for line rental because i have Sky broadband and Sky Tv.
12 Dec 2023 06:21 PM
Posted by a Superuser, not a Sky employee. Find out moreIt might be because when you joined Sky Broadband Sky Talk Anytime Extea was bundled in the package you signed up with. As you don't use you landline for making calls you can change it to pay as you talk to save a small amount each month.
There is messaging service you can use here to contact them
about this:
https://www.sky.com/help/articles/cancel-sky-broadband
Select "Yes, I still need help" at the bottom of the page.
12 Dec 2023 06:22 PM
Posted by a Superuser, not a Sky employee. Find out moreYou need to call Sky and ask to be moved to Sky Pay As You Talk, that way no landline calls made = no call charges. Sky Talk Anytime Extra is nothing to do with Sky mobile but you've obviously agreed to it in the past.
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