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Discussion topic: Has anyone got their old number back after it being changed by mistake
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This message was authored by: indiana975
Message posted on 12 Dec 2025 08:02 PM
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Has anyone got their old number back after it being changed by mistake
I asked to keep my old number but it was changed in error, I really needed to keep it and they're not sure that anything can be done unless I cancel my (new) contract and re-start a new one
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Dec 2025 08:04 PM
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Re: Has anyone got their old number back after it being changed by mistake
@indiana975 yes, I believe that's all Sky can do. My understanding is that it has to be done within 31 days.
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