Full fibre phone not working

[TK29]

Had full fibre fitted , phone not working, cable in hub cannot be into a Phone socket as it's in a totally different room

is this a sky issue or openreach

engineer did not say anything just left it unplugged

[Daniel0210]

---

@TK29 wrote:

Had full fibre fitted , phone not working, 

---

@TK29 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

How recently? If you are a new Sky Broadband & Talk customer it is quite normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation.

[Mark39 · Accepted solution]

@TK29 your Hub doesn't need a connection to a phone socket. Is your phone plugged into the Hub?

[TK29]

Thanks Mark39 now all working