Crackling on phone line

[Alan1973]

Hi,

We currently have very bad crackling on our landline, we do not have sky broadband.

The line is plugged into the Bt wall socket.

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Addie15]

Update-Hi there, there has been no further response to the chat, we are closing it now. If you need further help, please feel free to reach out. Thank you.