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Discussion topic: Check phone line

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Avatar for chris697
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This message was authored by: chris697

Message posted on ‎13 Dec 2025 05:11 AM

Check phone line

I am new to sky, and can't activate my phone, it just has a message on it 'check phone line '
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎13 Dec 2025 05:27 AM

Re: Check phone line

Posted by a Superuser, not a Sky employee. Find out more
@chris697 wrote:
I am new to sky, 

@chris697 

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?


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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎13 Dec 2025 08:59 AM

Re: Check phone line

Posted by a Superuser, not a Sky employee. Find out more

@chris697 when was your Sky service activated? did you switch to Sky from BT? BT's Digital Voice handsets won't work with Sky.

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