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Discussion topic: Can't receive or make calls
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This message was authored by: Blossom4
Message posted on 20 Jan 2026 06:04 PM
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Can't receive or make calls
I have a router with my phone connected directly in to my router. My landline has stopped working , service checker says everything is fine.. Not a fault with the handset.
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Jan 2026 06:45 PM
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Re: Can't receive or make calls
Have you recently switched to Sky or has your landline with Sky been working ok to now?
Is it a black router, or white? If it's a black one, is the Voice LED onmthe front panel illuminated? Amber or green?
This message was authored by: Blossom4
Message posted on 21 Jan 2026 05:47 AM
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Re: Can't receive or make calls
I reset router and now it's working fine.
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