Can’t make or receive calls

[Samantha231]

Hi my landline is plugged into my router and reset it but still having no calls or receive calls, when call house phone goes to a different phone 

[Mark39]

Are you new or recently new to Sky Talk? Check the number assigned to your line by dialling 17070 or by calling your mobile. Is it the number you were expecting?

[Samantha231]

No been with sky for years same number