Discussion topic: Calls
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Message posted on
17 Jan 2025
04:02 PM
- last edited:
20 Jan 2025
09:16 AM
by
Samraj
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Calls
I have received a call from the number(removed), I have googled number as says it is the official sky number but have seen some others say it's scam and help ?
MODERATOR NOTE: Numerical information removed.
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All Replies
Message posted on 20 Jan 2025 09:41 AM
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Re: Calls
Callsmfrom the number,in Sky's help guide here may be genuine. However, any number can be 'spoofed' (created) by a scammer so it's best to treat any unsolicited call with caution, especially if the caller is offering you large discounts (typically 30%).
https://www.sky.com/help/articles/received-call-from-08007613372
What was the caller offering, or want you to do?
Message posted on 20 Jan 2025 11:13 AM
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Re: Calls
With any unexpected calls from Sky if the caller asks for your telephone password to confirm you're the account holder (which a genuine Sky agent should) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam call.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 20 Jan 2025 01:20 PM
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Re: Calls
@Mark39 @I did not answer the call as I was working but have not had the number call me before or since the day the did
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