Discussion topic: Caller ID displays 'External Call'
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 13 Dec 2022 09:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Caller ID displays 'External Call'
At random times of the day, our landline rings and displays 'External Call'. When I pick up the phone, it just has the dial tone sound and when I hang up, it starts ringing again straight away. If I don't hang up and leave it 20 secs or so before I do, then it doesn't ring again. Also, when I hear the dial tone after answering, there is a clicking sound which you would usually associate with a phone being tapped. Hopefully that is just my paranoia. As it's not a number being displayed, I can't block or report it. Does this happen to anyone else? How can I stop this?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 14 Dec 2022 05:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Caller ID displays 'External Call'
Give Sky a ring and report it. They can test the line and if necessary forward the issue to Openreach for investigation. Just dial 150 from your landline if you can.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page