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Discussion topic: Caller ID displays 'External Call'

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This message was authored by: Skismo

Caller ID displays 'External Call'

At random times of the day, our landline rings and displays 'External Call'. When I pick up the phone, it just has the dial tone sound and when I hang up, it starts ringing again straight away. If I don't hang up and leave it 20 secs or so before I do, then it doesn't ring again. Also, when I hear the dial tone after answering, there is a clicking sound which you would usually associate with a phone being tapped. Hopefully that is just my paranoia. As it's not a number being displayed, I can't block or report it. Does this happen to anyone else? How can I stop this?

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This message was authored by: Daniel0210

Re: Caller ID displays 'External Call'

Posted by a Superuser, not a Sky employee. Find out more

@Skismo 

Give Sky a ring and report it. They can test the line and if necessary forward the issue to Openreach for investigation. Just dial 150 from your landline if you can. 


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