unable to access sky

[NAB0221]

I haven't had access to sky for over three months. Direct debits have been coming out with me not utilising the service.  agent mentioned I need a new sky Q box because my current one is outdated this will not affect my current contract. 

[Angel_Aka]

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@NAB0221 wrote:

I haven't had access to sky for over three months. Direct debits have been coming out with me not utilising the service.  agent mentioned I need a new sky Q box because my current one is outdated this will not affect my current contract. 

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If you have Sky+ then yes, you'll need to upgrade to Sky Q if you want to continue having a Sky satellite TV service. You'll need to call Sky to arrange an engineer visit to change the LNB on your dish and install a Q box. 

[Mark39]

@NAB0221 what's the reason for the delay with Sky Q? Have you actually ordered Sky Q imstallation? What problem are you having with your Sky+ box?