no sky tv

[loftus2]

sky+hd box no signal and info saying box still initialising for two days

[Annie+UK]

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out someone to check your system

[Mark39]

@loftus2 Sky may not be willing to send out an engineer. If so, you'll need to get a local satellite installer to take a look. Alternatively there's the option to upgrade to Sky Q and Sky will deal with it as part of the Sky Q installation.