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Discussion topic: Viewing card

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Janiceb123
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This message was authored by Janiceb123 This message was authored by: Janiceb123

Viewing card

‎06 Apr 2023 07:30 AM

Sky box has been working normally,  this morning when on recordings It says insert  your viewing card with the chip facing up? Have tried taking the card out and inserting it again but it still says the same message ??

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Mark39
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Re: Viewing card

‎06 Apr 2023 07:59 AM

Posted by a Superuser, not a Sky employee. Find out more

Wipe the, chip side of the Card with a soft, dry cloth and reinsert it. Turn off your Sky box at the plug for 4 minutes, then see if the Viewing Card is OK.

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Janiceb123
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Re: Viewing card

‎06 Apr 2023 11:07 AM

Great,  thank you

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