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Discussion topic: Variety package v Stream

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This message was authored by: RD1967

Variety package v Stream

I have dish + hd box +variety legacy pack + basic [woeful] broadband.  I have been offered signature package + some extras + much upgraded broadband which all seemed ok until sky/openreach started to give me the riunaround on broadband install date.  I urgently need upgraded broadband very soon.  Being old and not tech savvy is it advisable to opt for sky stream service and a different broadband provider who can install sooner.   

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This message was authored by: GD1

Re: Variety package v Stream

Posted by a Superuser, not a Sky employee. Find out more

@RD1967  If it's a Fibre install then another provider will hit the same delays as they will use the same network.  

 

Sky Stream is a different product to Sky+ and needs a minimum of 25mbps for HD and 35mbps for UHD, if your current broadband service doesn't offer these speeds then getting stream now will result in a poor experience.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: RD1967

Re: Variety package v Stream

Thanks for reply.    Independent provider have their own cable system throughou my area, so are not reliant on openreach or city fibre,    they are able to connect within a few days,

My questuin is, as I said notbeing very tech savvy, is it straightforward to connect sky stream to another provider's broadband and are there any downsides to sky atream ?

This message was authored by: oj01

Re: Variety package v Stream

Posted by a Superuser, not a Sky employee. Find out more

@RD1967 wrote:

Thanks for reply.    Independent provider have their own cable system throughou my area, so are not reliant on openreach or city fibre,    they are able to connect within a few days,

My questuin is, as I said notbeing very tech savvy, is it straightforward to connect sky stream to another provider's broadband and are there any downsides to sky atream ?


If you are used to using Sky+HD over many years, you will find Sky Stream a very different system. Most notably you can't record in the traditional sense.

If your Sky+HD Box is working fine, my advice would be to stick with it for now.


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Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by: Angel_Aka

Re: Variety package v Stream


@RD1967 wrote:

Thanks for reply.    Independent provider have their own cable system throughou my area, so are not reliant on openreach or city fibre,    they are able to connect within a few days,

My questuin is, as I said notbeing very tech savvy, is it straightforward to connect sky stream to another provider's broadband and are there any downsides to sky atream ?


Sky Stream will work with any ISP, you do not need Sky Broadband. The most important thing is that your broadband is fast, stable and interference free. I used an independent full fibre provider with my Sky Stream puck when I had one and it worked fine. 
It's very easy to connect a puck to a WiFi network generated by any router on any ISP. It's up to you to make sure the connection is good enough though - this is potentially a downside for some customers. There is no engineer support for Sky Stream - it can require a bit more troubleshooting from the customer to get and maintain a stable service. 

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