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Discussion topic: Synosis not working
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This message was authored by: MoMo57
Message posted on 31 Aug 2026 01:48 PM
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Synosis not working
I have a Sky + box.
The synopsis about the programmes isn't working.
Is there a way to troubleshoot to get it displaying again?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 31 Aug 2026 01:51 PM
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Re: Synosis not working
Try a planner rebuild:
Press Services on your remote
Select Help
Select Sky+ Rebuild
This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something. Your recordings and downloads are safe when doing this.
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This message was authored by: MoMo57
Message posted on 31 Aug 2026 01:54 PM
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Re: Synosis not working
Thanks. I'll try that.
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