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Discussion topic: Synosis not working

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This message was authored by: MoMo57

Synosis not working

I have a Sky + box.

The synopsis about the programmes isn't working.

Is there a way to troubleshoot to get it displaying again?

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This message was authored by: caesarome

Re: Synosis not working

Posted by a Superuser, not a Sky employee. Find out more

@MoMo57 

Try a planner rebuild:


Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something. Your recordings and downloads are safe when doing this.

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This message was authored by: MoMo57

Re: Synosis not working

Thanks. I'll try that.

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