Still getting message on tv to contact veiwing plesae black aross my tv this still not been fix

[cmullins]

To remove messages from tv you have put up and not fix from my phone call other months this affect my view and also won't refund due to this plesae fix problem as my bill up to day 

[Daniel0210]

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@cmullins wrote:

To remove messages from tv you have put up and not fix from my phone call other months this affect my view and also won't refund due to this plesae fix problem as my bill up to day 

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@cmullins 
We are customers on here and this is a customer ➡️ customer discussion forum where we try to help other Sky customers. I’m afraid you aren’t communicating with Sky by posting on here.

I'm afraid your post isn't very clear. Can you try to explain the issue.

[Mark39]

@cmullins we're customers here, I'm afraid. You're not contacting Sky via this public forum. What exactly is the message you're seeing on screen?