Sky tv issues

[CraigWatson]

My sky isn't working it says no satellite signal I think the wind has moved my satellite 

[Annie+UK]

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

[Mark39]

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@CraigWatson wrote:

My sky isn't working it says no satellite signal I think the wind has moved my satellite 

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I would say you're probably right. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you would need to engage a local satellite engineer or installer to take a look.  Alternatively now might be the time to consider upgrading to Sky Q.  Your dish and cabling will be checked at no additional cost to you as part of the installation. 

[GD1]

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@CraigWatson wrote:

My sky isn't working it says no satellite signal I think the wind has moved my satellite 

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I presume you mean satellite dish rather than your own satellite, which would be impressive.