Discussion topic: Sky box not working +
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Message posted on 31 May 2025 09:37 AM
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Sky box not working +
Sky box downstairs is working well.
Upstairs box is not receiving a signal. It hasn't been working for a couple of weeks.
Looking at the information says it is not connected to router can't re set
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Message posted on 31 May 2025 09:42 AM
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Re: Sky box not working +
@Copper+little is that 'not receiving a satellite signal'? First trymturning the box off at the plug and checking that the dish connections are secure. Wait 4 minutes before restarting. If you're seeing the same message, there's a fault either with the dish, or the cabling to your Sky box, or less likely, your Sky box.
Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.
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