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Discussion topic: Sky+ box not working

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This message was authored by: MM50

Sky+ box not working

my existing sky box is not working. how do i get a replacement without paying for an upgrade

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This message was authored by: Daniel0210

Re: Sky+ box not working

Posted by a Superuser, not a Sky employee. Find out more

@MM50 

You can't. 

Sky no longer support Sky+ and Sky+HD. You'll need to employ a local satellite engineer at your own expense to check/repair/replace the dish if it's a dish issue. 

 

If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £65towards arranging one themselves.

 

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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