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Discussion topic: Sky box not working

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Avatar for Christo_2025
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This message was authored by: Christo_2025

Message posted on ‎20 Mar 2025 09:13 AM

Sky box not working

Sky box not turning on Just red light flashing on box

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎20 Mar 2025 09:34 AM

Re: Sky box not working

Posted by a Superuser, not a Sky employee. Find out more

You could try turning the box off at the plug for 5 minutes, but a flashing red light usually means the box has failed., I'm afraid.

 

You'll need to upgrade to either Sky Q or Stream.

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎20 Mar 2025 09:45 AM

Re: Sky box not working

Posted by a Superuser, not a Sky employee. Find out more

Flashing red LED can indicate a power supply failure, if this is the case the box is toast 😞

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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