Discussion topic: Sky box not working

This message was authored by: FMK74 · ‎08 Apr 2023

Hi,

my sky box is not working.

can you help?

faye

This message was authored by: GD1 · ‎08 Apr 2023

@FMK74 If you provide more details on what the issue is as "not working" isn't helpful.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: FMK74 · ‎08 Apr 2023

I have turned the sky box off and on several times and my sky box it still not working.

the screen keeps displaying "your box is initialising"

regards

Faye

This message was authored by: Annie+UK · ‎08 Apr 2023

Check your cables and dish as this is an indication that the box is NOT getting a satellite signal

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD

My Sky Frequently Asked Questions: Plus ❄ Glass / Stream

Discussion topic: Sky box not working

Sky box not working

All Replies

Re: Sky box not working

Re: Sky box not working

Re: Sky box not working

Was this discussion not helpful?

Search Sky Community

Start a new discussion