0

Discussion topic: Sky + box keeps losing signal thinking of changing to sky stream

Reply
This message was authored by chrissy32123 This message was authored by: chrissy32123

Sky + box keeps losing signal thinking of changing to sky stream

Our box glitches and part records constantly, even when the weather is glorious outside!!  was thinking of changing to sky stream but it seems impossible.  Anyone done this? thanks in advance.

Reply

All Replies

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky + box keeps losing signal thinking of changing to sky stream

Posted by a Superuser, not a Sky employee. Find out more

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

 

Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

Annie  ( Please Note: I am Neurodivergent )
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky + box keeps losing signal thinking of changing to sky stream

@chrissy32123 It may just mean the box is on its last legs... second-hand Sky+ HD boxes are relatively cheap online🤔

 

What issues are having getting Sky Stream?

Exiled in HH
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion