Sky + Planner not working and Slow response

[Baggy316]

Hi 

Was hoping someone might be able to help. This afternoon my Sky + box develped an issue and im stuggling to resolve it. The planner when you scroll through channels will not populate, just says schedule info not available. Also if i change channels by scolling and selecting the channel, the box sort of freezes up and takes a while to respond, though the new channel still plays

I have tried rebuilding the planner a couple of times, restarted it several times, and unplugged as well. Any suggestions on how to resolve or has anyone else seen this before?

[Annie+UK]

Sounds like the hard drive might be on its last legs 😞

[Mark39]

@Baggy316 you could try a full System Reset (same menu as Planner Rebuild) which might improve things, but as @Annie+UK posted, it does sound as though the hard drive is on its way out.