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Discussion topic: Sky HD box not working
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This message was authored by: Aitken61
Message posted on 06 Jun 2025 05:57 PM
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Sky HD box not working
I need the Sky HD box to work.
message says no signal from the satellite
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Jun 2025 06:00 PM
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Re: Sky HD box not working
Sky no longer support Sky+ and Sky+HD. You'll need to employ a local satellite engineer at your own expense to check/repair/replace the dish if it's a dish issue.
If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £65 towards arranging one themselves.
The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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