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Discussion topic: Sky+HD box failure

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This message was authored by: Neil1712

Message posted on ‎11 Mar 2023 05:25 PM

Sky+HD box failure

My Sky+HD box has a hard disk failure message. I have followed the steps, but the issue is still there.

 

how can I replace the box please? I am currently unable to watch recordings or anything on demand.

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This message was authored by: Mark39

Message posted on ‎11 Mar 2023 05:30 PM - last edited: ‎11 Mar 2023 05:52 PM

Re: Sky+HD box failure

Posted by a Superuser, not a Sky employee. Find out more

There are no new Sky+HD boxes - the last were made in 2015/2016. But you can buy a used replacement Sky+HD box cheaply from the likes of eBay. Just look for a DRX890 or DRX895 model as they're the most recent. 

 

Or now might be the time to switch to Sky Q? I imagine Sky will do you a good deal to encourage you to switch.

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This message was authored by: caesarome

Message posted on ‎11 Mar 2023 05:30 PM

Re: Sky+HD box failure

Posted by a Superuser, not a Sky employee. Find out more

You can pick them up from the likes of eBay so if you do then make sure you purchase a 890 or 85 model. You will not get them from Sky.

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