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Discussion topic: Signal

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This message was authored by: Balvinder2

Signal

Sky HD box isn't getting satellite signal

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This message was authored by: Daniel0210

Re: Signal

Posted by a Superuser, not a Sky employee. Find out more

@Balvinder2 

I'm afraid Sky no longer support Sky+ and Sky+HD set ups.

 

You'll need to employ a local satellite engineer at your own expense to; check / realign / repair / replace the dish, perhaps repair or replace the LNB if that's the problem, or check the cables for water ingress.

 

If you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previous posted on here stated they wouldn't send an engineer - but they did offer the customer £ 65 towards arranging one themselves.

 

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.


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