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Discussion topic: Screen black

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Avatar for SB3448
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This message was authored by: SB3448

Message posted on ‎24 Aug 2026 04:55 PM

Screen black

Green light is on on sky box but no sound or picture

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎24 Aug 2026 05:11 PM

Re: Screen black

Posted by a Superuser, not a Sky employee. Find out more

 @SB3448 is your tv switched to the HDMI socket your Sky box is connected to? Try switching off your Sky box at the plug for 4 minutes.

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