Repalced my sky box

[William66]

Now it won't record catch up

[William66]

Replaced.my sky box, now I can't record  at home up

[caesarome]

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@William66 wrote:

Replaced.my sky box, 

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That will be your issue as the viewing card can only be paired the original box it was in and not to a replacement box. So you would need to speak to Sky about upgrading to Sky Q, Stream or Glass.

[oj01]

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@William66 wrote:

Replaced.my sky box, now I can't record  at home up

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Whilst it used to be possible to obtain a replacement Sky+HD Box and pair your viewing card to it, Sky withdrew this facility in October 2024. 

When a Sky+HD Box now no longer works your options are to switch to Sky Q, Sky Stream (or Glass) or cancel altogether (providing you aren't in a minimum term)

[Exiled-in-HH]

OR if it is HDD issue ... you can replace the HDD, although it is not easy to replace HDDs in DRX890/895 boxes😟