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Discussion topic: Refund

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Jonny25
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This message was authored by Jonny25 This message was authored by: Jonny25

Refund

‎28 Nov 2024 12:42 PM

I have had no sky for several days and would like to be refunded for all the days I have not received it. 

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Annie+UK
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Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Refund

‎28 Nov 2024 01:00 PM

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help

 

What exactly is the issue, please explain with FULL detail

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
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nigea99
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This message was authored by nigea99 This message was authored by: nigea99

Re: Refund

‎28 Nov 2024 01:22 PM

Posted by a Superuser, not a Sky employee. Find out more
@Jonny25 wrote:

I have had no sky for several days and would like to be refunded for all the days I have not received it. 

hi @Jonny25 

 

As @Annie+UK says if you can give full details of your problem we might be able to assist or give advice

 

Just to manage your expectations, if you have SKY + or SKY HD, SKY are not responsible for your box, dish or cabling so will not refund because your equipment could not receive the service.

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