09 Jul 2024 06:29 PM
Hi I have the same problem - your Sky+HD box isn't getting asatelite signal. This has been happening for days now and getting worse daily - what the heck is going on?
09 Jul 2024 06:33 PM
Posted by a Superuser, not a Sky employee. Find out moreI've moved your post from the thread you posted on where the OP has Sky Q.
09 Jul 2024 06:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jackali wrote:
Hi I have the same problem - your Sky+HD box isn't getting asatelite signal. This has been happening for days now and getting worse daily - what the heck is going on?
Most likely a fault with your dish setup. Unless you have Sky Protect you''ll need to engage a local satellite installer to take a look.
09 Jul 2024 06:45 PM
Posted by a Superuser, not a Sky employee. Find out more"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
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