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Discussion topic: Problem with sky viewing card.

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This message was authored by: Avonpark

Problem with sky viewing card.

Showing message - problem with sky viewing card. 

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This message was authored by: Daniel0210

Re: Problem with sky viewing card.

Posted by a Superuser, not a Sky employee. Find out more

@Avonpark wrote:

Showing message - problem with sky viewing card. 


@Avonpark 

Is this the same box / viewing card combination since at least October 2024?


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This message was authored by: Mark39

Re: Problem with sky viewing card.

Posted by a Superuser, not a Sky employee. Find out more

@Avonpark turn your Sky box off at the plug and remove the Viewing Card. Wipe the gold contacts with a dry cloth. After 4 minutes restart the box and when it has fully restarted, reinsert the Viewing Card. If that doesn't resolve it, you'll need to give Sky a call.

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