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Discussion topic: Pre paid packaging

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Avatar for Rosie42
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This message was authored by: Rosie42

Message posted on ‎19 Sep 2024 10:48 AM

Pre paid packaging

Hello, I received my packaging to return my Sky products but it has no prepaid label attached 

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎19 Sep 2024 10:51 AM

Re: Pre paid packaging

Posted by a Superuser, not a Sky employee. Find out more

You have posted in the Sky Plus forum, you own Sky Plus equipment and it does not need returning to Sky

I am Neurodivergent – My Sky FAQs: Stream ❄ Glass ❄ Go ❄ Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎19 Sep 2024 11:09 AM

Re: Pre paid packaging

Posted by a Superuser, not a Sky employee. Find out more

@Rosie42 

So if you have cancelled Sky Q this link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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