Pin Number problem

[llecras]

My father has had Sky for years. He only watches the challenge chanel really as he has eye and hearing problems. He is nearly 105 yrs old. He was asked for rthe pin number for The Crystal Maze and now he is being asked for it for Bullseye between 4 and five. Neither of these are age restricted. He doesn't have a pin and i have tried 0000 and the last four numbers on the card. Not sure what to do he doesn't have Wifi so can't go into services. Any help appreciated

[lettice]

This may help, doing a change of pin from the Sky box and resetting using the last four digits of the Sky account number.

Also shown in the video link.

https://www.sky.com/help/articles/your-pin-sky-plus-unblock

[llecras]

I thought you had to have internet to do this. I will have to check but i am sure i tried this