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Discussion topic: Pairing sky plus box

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This message was authored by: Ron8

Pairing sky plus box

Hello.does anybody  know why I have to keep getting skyplus hd box paired with sky  about every 2 months.

It is the one in my bedroom and used about 3 times a week.i call sky and they do it for me in a  couple of minutes.i once got an automated line which was handy and you just told it what the numbers were of  the box and it paired viewing  card.

Many thanks.

 

 

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This message was authored by: Mark39

Re: Pairing sky plus box

Posted by a Superuser, not a Sky employee. Find out more

I don't know why it's happening, but you're not alone - I've seen it reported several times before.

This message was authored by: Annie+UK

Re: Pairing sky plus box

Posted by a Superuser, not a Sky employee. Find out more

Is the box left in standby (orange LED) when not in use or do you remove the power from the mains (no LED)?

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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This message was authored by: Ron8

Re: Pairing sky plus box

Yes box left in stand by mode 

This message was authored by: Annie+UK

Re: Pairing sky plus box

Posted by a Superuser, not a Sky employee. Find out more

Can only think it's a hardware issue then

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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This message was authored by: Ron8

Re: Pairing sky plus box

Ok thankyou for your help.you could well be right as don't have problem  with other dky plus hd box.

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