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Discussion topic: Pairing Sky HD Viewing Card

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This message was authored by awjl This message was authored by: awjl

Pairing Sky HD Viewing Card

I have an old SKY HD box and I have had a message coming up saying " Your Sky viewing card needs to be paired to your Sky HD box. To pair them go to Sky.com/quickfix".

I have tried the online help but they have not worked. 

Please help.

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Pairing Sky HD Viewing Card

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

 

Additional help with your viewing card can be found here
I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by shirleyM This message was authored by: shirleyM

Re: Pairing Sky HD Viewing Card

Having trouble pairing Viewing SkyHD  Card

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Pairing Sky HD Viewing Card

Posted by a Superuser, not a Sky employee. Find out more

@shirleyM wrote:

Having trouble pairing Viewing SkyHD  Card


Exactly how?

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by shirleyM This message was authored by: shirleyM

Re: Pairing Sky HD Viewing Card

My viewing card looks slightly burnt

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Pairing Sky HD Viewing Card

Posted by a Superuser, not a Sky employee. Find out more

@shirleyM wrote:

My viewing card looks slightly burnt


See Q25 in my Sky Plus FAQ

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by Michaelspear This message was authored by: Michaelspear

Re: Pairing Sky HD Viewing Card

Viewing card says no authorised try to activate card not luck

This message was authored by Mark39 This message was authored by: Mark39

Re: Pairing Sky HD Viewing Card

Posted by a Superuser, not a Sky employee. Find out more

@Michaelspear wrote:

Viewing card says no authorised try to activate card not luck


Have you previously ordered, then cancelled Sky Q?

This message was authored by Michaelspear This message was authored by: Michaelspear

Re: Pairing Sky HD Viewing Card

Yes I have 

This message was authored by Michaelspear This message was authored by: Michaelspear

Re: Pairing Sky HD Viewing Card

  • Viewing card not working it says not authorised 
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Pairing Sky HD Viewing Card

Posted by a Superuser, not a Sky employee. Find out more

Ordering Sky Q triggers an auto cancel for a Sky Plus card<s>, you'll need to contact Sky for your options going forward

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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