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Discussion topic: PICTURE PURPLE & NO SOUND

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This message was authored by: compass1875

Message posted on ‎18 Mar 2025 03:40 PM

PICTURE PURPLE & NO SOUND

I have Sky plus with magic eyes. 
My main tv can be ok then later in the day when turned back on is purple with no sound but can be ok on another tv in the house. Why is this just working on 1 tv and not the others. 
turning box off and on takes some time to do and doesn't always come back on instantly. Any ideas ? 

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎18 Mar 2025 03:52 PM

Re: PICTURE PURPLE & NO SOUND

Posted by a Superuser, not a Sky employee. Find out more

Try swapping the HDMI cable around or use a new HDMI cable

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: alfa

Message posted on ‎27 Mar 2025 03:17 PM

Re: PICTURE PURPLE & NO SOUND

Is your TV the problem?

The screen on our old Panasonic went purple and could no longer be repaired. 

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