@Jagroopsingh
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.
No signal and no satellite signal are different.
If it's no satellite signal, Sky no longer support Sky+ and Sky+HD. You'll need to employ a local satellite engineer at your own expense to check/repair/replace it.
If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £65 towards arranging one themselves.
The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
