Not receiving ITV1 HD ON SKY +

[Daffers07]

When I try to access ITV 1 HD CHANNEL103 I'm getting a no satellite signal. When looking through system settings signal I'm getting no signal strength or signal quality on input 1 on 103. Went through reset process. Cable check. Still no signal on 103 but now  I'm getting no signal strength or signal quality on input 2. All other channels seem to be working okay!

[Annie+UK]

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky