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Discussion topic: Not receiving BBC channels

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This message was authored by: MJWG

Not receiving BBC channels

I am not receiving BBC1 SouthWest on 101, BBC2, BBC3, BBC4 and Film 4
Does my aerial need an adjustment? or a new aerial with increased banhwidth?

Thank you

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This message was authored by: Mark39

Re: Not receiving BBC channels

Posted by a Superuser, not a Sky employee. Find out more

@MJWG if you're seeing a 'no satellite signal' when you try to view these channels, the cause is most likely a fault with your dish (not aerial)  or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look at your own expense.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you. 

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