Discussion topic: Not had a signal for three months
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Message posted on 24 Mar 2025 06:07 PM
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Not had a signal for three months
No signal. Box keeps initialising. Fed up .lack of help from sky makes me want to leave
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Message posted on 24 Mar 2025 06:24 PM
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Re: Not had a signal for three months
@Grant194 wrote:No signal. Box keeps initialising. Fed up .lack of help from sky makes me want to leave
Sky+ is a legacy system, long discontinued, which Sky no longer support.
If you want help from Sky then you'll need to upgrade to Sky Q.
Message posted on 24 Mar 2025 06:26 PM
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Re: Not had a signal for three months
No signal or no satellite signal? They are different.
No satellite signal - it's almost certainly a dish misalignment. Sky no longer support Sky+ and Sky+HD, but if you have Sky Protect through Domestic and General Insurance you can call them to arrange an engineer, otherwise you'll need to employ a local satellite engineer at your own expense to check it (or contact Sky to upgrade to Sky Q or change to Glass / Stream).
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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