No version in sky plus remote unable to programme volume

[JayBee32]

Unable to programme sky+ remote volume. No version number inside. Have new Samsung Neo QLED QN90C and need code too.

[Mark39]

Most likely a Rev9 or Rev10, unless it's very old. You could try the codes for both. If there's a code known to work with your TV model it will be listed here: https://www.sky.com/help/program-your-remote

[Annie+UK]

How to program your remote control with no code and/or remote version number.

Take a look at the link below:

See question Q43 in my Sky Plus F⋅A⋅Q

[Exiled-in-HH]

Does that TV support IR remotes or just Bluetooth remotes?

[JayBee32]

I believe it's both types, IR and Bluetooth. I did read somewhere that Sky are no longer supporting Sky+ and looks like they have removed the ability to do anything with the remote in the Help section on the Sky+ box too, kept taking me around in circles. Looks like they might be trying to force people to move to Q or Glass! 

[JayBee32]

Thanks Annie will give that a try! Thanks all for your help. 

[Mark39]

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@JayBee32 wrote:

I believe it's both types, IR and Bluetooth. I did read somewhere that Sky are no longer supporting Sky+ and looks like they have removed the ability to do anything with the remote ....

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Short of physically taking away everyone's Sky+ remote, I can't see how that would be possible.

[xenon81]

The full message said "they have removed the ability to do anything with the remote in the Help section" and that's right, the various interactive/help sections including the one for finding remote codes have been removed from Sky+HD recently.

[Mark39]

This still works?

https://www.sky.com/help/program-your-remote

Ah..I've twigged (I blame the cold weather) yes, the interactive functionality on Sky+HD boxes has indeed been removed. Apologies, I misunderstood.