No sky signal

[Mytton1]

Not receiving a satellite signal for sky tv

[Mark39]

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@Mytton1 wrote:

Not receiving a satellite signal for sky tv

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@Mytton1 The cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

[Daniel0210]

@Mytton1 

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to; check / realign / repair / replace the dish, perhaps repair or replace the LNB if that's the problem, or check the cables for water ingress.

If you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previously posted on here that they wouldn't send an engineer - but they did offer the customer £ 65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream. If you upgrade to Sky Q any dish, LNB or cable issues would be sorted out f.o.c as part of the process.

[caesarome]

@Mytton1 

If you have got a Sky+ box (where you have posted on here) then as Sky doesn't support these boxes any more if your cables are firmly in the bavk of the box you will have to contact a local company to come out and look at this for you.